Poet of Light Privacy Policy
Updated January 27, 2024
Poet of Light Inc. ("Poet of Light", "we", "us", "our") has created this privacy policy (the "Policy) in order to demonstrate our firm commitment to your privacy. Your privacy is important to us. This applies when you visit our websites or use our products.
This Privacy Policy (the "Policy") applies to the processing of Personal Information collected in connection with the Poet of Light website (www.poetoflight.com), our apps, and other services that we provide to you (collectively, our "Service").
This Policy describes the Personal Information that we gather from you in connection with the Service, how we use and disclose such information, and the steps we take to protect such information. It also tells you about your rights and choices with respect to your Personal Information, and how you can reach us to update your Personal Information or get answers to questions you may have about our privacy practices. By using the Service, you consent to the privacy practices described in this Policy as well as the terms of any agreement you have made with Poet of Light.
Personal information we may collect and how we use it
Depending on which of our services you use, we collect and process different data. In the following, we describe the personal information we collect when you use the respective service.
Using our website
When you use our website, we only collect the information that your browser provides to us. This includes, but is not limited to, your IP address, the date and time of the request, transferred data volume, web browser, operating system, language and version of the browser. We use the data to provide you a better experience when visiting our website based on our legitimate interest in optimizing the website.
Using our apps
We don't collect any personal data from our apps. If you purchase our app through Apple's App Store, the order will be processed by Apple. Apple does not provide developers with any of personal information about customers. For more information, see Apple's App Store & Privacy policy and Apple's Privacy Policy.
Using our help desk
If you want to use our help desk, you have to log in to a Jira Service Management account. We operate our help desk with the help of our partner, Atlassian, and it service named Jira Service Management. Jira Service Management provides us with your name and email address. For more information, see the Atlassian's privacy policy.
Using our newsletter
By signing up for our newsletter, you agree to receive our newsletter. The data collected will only be used to send the newsletter. Our newsletter is sent via Intuit Mailchimp. For more information, see Intuit's privacy policy. Also, note for EU residents: Mailchimp may transfer personal data outside of the EU. Please contact MailChimp with any questions or concerns about this.
You may revoke your consent to receive the newsletter and the collection and storage of data associated therewith at any time. You can revoke your consent by following this link, or by using a link in the newsletters, or by email to [email protected].
Discussing on Discord
Poet of Light Inc makes use of the instance messaging service Discord. For more information, see Discord's privacy policy. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.
How we share your personal information
Personal data is only transmitted to third parties such as service providers where necessary for the purpose of provisioning their services. If personal data is transferred to third countries, we take appropriate measures to ensure that these third parties comply with an adequate level of protection for personal data.
We might share your data with service suppliers who carry out services on our behalf
  • service suppliers who carry out services on our behalf
  • competent authorities in order to ensure compliance with applicable laws
  • third parties in the course of a merger or acquisition.
When we delete data
Stored personal data shall be deleted if you revoke your consent to store your data, if your information is no longer required to achieve the purpose pursued by storing your data or if the storage of your data is / becomes inadmissible for other legal reasons.
The data retention period changes on the basis of circumstances such as: the type of data, reason for collection and processing, and relevant legal requirements.
How we protect your data
We will protect your personal data from risks associated with data processing, particularly unauthorized access, use or disclosure. We maintain appropriate technical and organizational measures for this purpose
Your rights
Right to withdraw consent
You have the right to withdraw the consent that you have given to process your personal data at any time with effect for the future. Withdrawal does not affect the lawfulness of the processing based on your consent which has occurred up until revocation.
Right of access
You have the right to demand information concerning your stored personal data free of charge. At your request, this information can also be provided electronically.
Right to rectification, erasure and restriction of processing
You have the right to demand the rectification and the erasure of, or the restriction of the processing of your personal data. However, if your data is erased or blocked, you can no longer use the relevant services. Your right to erasure can be precluded by statutory retention obligations.
Right to data portability
You have the right for us to provide you or other controllers, in machine-readable form, with data which we process in automated processes or to the processing of which you have agreed.
How to contact us
Should you have any questions, comments, or complaints about this Policy, or you would like to exercise your rights, you may email us at [email protected] or write to us at:
Poet of Light Inc.
13557 Morado Trl
San Diego, CA 92130